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The real integration of the activities of your company
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The history of Nova Systems is distinguished by some important innovative steps that have revolutionized the IT sector and, as a result, also that of the world of transport, shipping, and logistics. From perforated cards and teleprocessing to cloud systems, Nova Systems has always been to the forefront in offering its clients avant-garde solutions which are continually being updated. The latest result of Nova Systems' development centre is the BeOne Cloud Forwarding Suite, the IT solution for international couriers, transporters, and logisticians, with its multiple applications potential, and which is scalable and independent of the size of the businesses.
“Valerio Avesani, CEO of Nova Systems, has said that "In any corner of the world connected to the Internet we are present and we can offer our solutions".
In 1981 a new world of IT applications was opening up. The batch era was ending and that of teleprocessing was starting: computers could at last link up terminals, with real-time transactions, to a central unit. In those years one of the main firms in Italy to have acquired a processor with these characteristics was Centro S.p.a., the data processing centre belonging to Albarelli S.p.a., then a well-known transport firm of which I was head of EDP. The market needed to have these applications and, given that we were among the first to program software with new languages, we were asked to realize systems based on teleprocessing. Fu così che nel 1981, insieme ad altri esperti del settore, fondammo Nova Systems.
Three years later we became a business partner of IBM. Already at the time we used systems that allowed businesses with various branches to be linked, through the networks, to a single central processor. A completely innovative way of working. The firms in the transport and international forwarding sectors were those who were most interested in the system.
The basic steps happened in the 19990s when we were the first Italian firm to adopt CASE tool software development, which really was revolutionary at the time. At first we were considered mad by our competitors, but in the space of a few years everyone adopted our solution. However, the real turning point came about in 1998 when we introduced cloud for the first time in Italy.
That year I went to see a client in Udine. We were about to use Euros as a single currency and to enter the new millennium. In order to deal with these epochal events businesses had to undergo some onerous technical updating. "Why doesn't Nova Systems offer a solution to all its clients from a single platform and itself shoulder all the necessary investments and sharing out the costs among all its interested clients?" my client asked. That moment a spark was struck and, after six months, we began with our first cloud client.
For some time we had been thinking about an international-scale solution and the fact of offering our servicing using cloud computing has led us to this kind of initiative. Nova Systems' main current markets are Italian, Spanish, Portuguese, and Mexican, but our firm, which already has clients in every continent, aims to open to all markets throughout the world. The aim is to create a business that is increasingly international, and that in this way gives work to many people while keeping its capital in Italy.
Firms also choose us because of our experience which derives from the fact that Nova Systems' experts come from the sector of international transporters and know perfectly the work that our clients have to undertake. This is an enormous advantage for Nova Systems in such a specialized market. To this must be added the extreme professionalism of our software technicians and the total integration of all the modules: the BeOne Cloud Forwarding Suite is the result of this; it is highly performative and secure and, in a world that is constantly evolving, it is being constantly updated with IT links to and from its agents and branch offices thus creating a database that can allow international transporters to give a prompt service to its clientele.
Our clients can count on the support of the Nova Academy for continuously updating their collaborators, with scheduled courses throughout the year in which individual businesses can enroll those employees who want to improve their knowledge of the operative aspects of individual modules and of all the new functions in order to give a better answer to their clients' requests.
The BeOne Cloud Forwarding Suite is a unique solution on the market; it is integrated with all the activities that an international shipper, transporter, or logistician might need to offer their clients; air, sea, and land traffic, customs operations, accountancy, management control, business intelligence, CRM, spot offers, tariffs, and the electronic archiving of documents, all in order to guarantee their services, even via the web, with the aim of always being in the vanguard in a market in continual evolution.
Utilization of the cloud system means offering clients the possibility of working in whatever part of the world they are in, with a drastic lowering of costs for complete and correct information in all the sectors of the firm. All management applications and all IT services are transferred out of the client firm to be hosted by a single server farm with full security systems and managed by professional technicians. This ensures that even a small or medium firm can permit itself to utilize services of the highest level with expenses matched to its budget.
What our development center is currently doing is implementing the BeOne Cloud Forwarding Suite solution with a series of IT links with customs agencies, air companies, airport hubs, and all logistic and transport workers. Furthermore, we will be making available to our clients all the world's most important data banks from which to obtain the greatest amount of qualified information useful for the productivity of individual operators.
In a context where Cloud Computing is being increasingly adopted in the business world, Nova Systems places the focus on the reliability of its software services. To ensure our clients have the best data security guarantees, the company is in the process of obtaining the ISO/IEC 27001 “Information security management” certificate, one of the first to do so in the Italian IT sector for logistics, transport, international shipping and customs.
Like almost any other organisation, data are indispensable for our clients in conducting any kind of business. In offering services in the Cloud, we are responsible for the management and storage of this wealth of data, so information security is of primary importance to us. The solutions we adopt to ensure the absolute inviolability of the information include both technical and organisational aspects.
Nova Systems has invested huge resources over the years in perfecting its high-security systems and guaranteeing continuity of service to the benefit of the virtual and physical protection of information handled by its server farm, which is located in a building constructed in accordance with earthquake-resistance criteria on a floating base with REI 120 fire walls. The server farm is monitored 24 hours a day, both on the premises and remotely, by volumetric sensors and is protected with burglar-proof locks activated automatically by magnetic sensors. To ensure the impossibility of any unauthorised entry in the building, access control is achieved by fingerprint identification, with constant user registration and an internal video surveillance system.
The server farm’s security equipment is backed up with a cutting-edge fire prevention system and a generator that ensures stability in the building's electricity supply. Weekly back-ups are implemented, the magnetic storage media of which are kept in the safety vault of a major credit institution.
Since 1998, the year when Nova Systems became one of the first Italian companies to provide Cloud services, there has never been a breach of the system or any loss of data, nor have the integrity and confidentiality of clients’ information ever been compromised. We are also engaged in optimising the risk assessment and management process, making it systematic and implementing it in accordance with agreed methods verifiable by bodies outside the company in order to obtain the ISO/IEC 27001 certificate. Moreover, since 2002, Nova Systems has implemented an ISO 9001 certified Quality Management System and operates in accordance with methods aimed at continuous improvement.
Nova Systems has always invested in the provision of software in outsourcing and, increasingly, now that the market has grasped the advantages of the Cloud, we believe that the success of a software solution depends on innovation, which is closely bound to information security.
Through our technical and commercial offices in the main world markets, together with highly qualified staff, we give our clients on-the-spot technical support until the firms are able to make the best and independent use of the BeOne Cloud Forwarding Suite system.
Furthermore, for problems related to the infrastructural and networking area, there is available our first and second level help desks, guaranteed 7/7, 24/24, 365 days a year. Assistance for the applications is followed by experts whom our clients can also ask for the personalization and implementation of the software, carried out and coordinated by our Development Center, through new releases and patches according to need.
All services and applications are backed by on-line help available in IT form, on the client's authorization, in individual work-places in whatever part of the world.
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